Agentic Legal AI Platform
Client: Leading innovator in private, secure Legal AI solutions
Industry: Legal Technology — AIpowered Research & Drafting
Duration: 12+ months
Challenge
Low trust in AI outputs due to hallucinations, poor citation grounding, inconsistent multilingual
performance, and inability to support multistep workflows.
Solution
A RAGbased agentic AI platform integrating:
- Query understanding & intent classification
- Retrieval, reranking (MiniLM on SageMaker), and grounded answer generation
- Modular agent workflows (ask, draft, summarize) with fallback & evaluation pipelines
- Multilingual normalization and citationaware grounding
Outcome
- ~2% hallucination rate
- High reliability across multilingual and complex workflows
- Improved citation accuracy and answer relevance
Value Delivered
- 80%+ CSAT
- +11% Precision@K
- 98% recall in jurisdiction detection
